Listen intently to employee recommendations, identify internal champions, and plan a fun, phased rollout.

Julia Levy, Editor, The SwitchboardAfter talking with 75 team members during a listening tour, I identified their number one internal communications challenge: Content needs a home!There were emails, shared documents and Slack posts, but all led to different locations. To confirm this hypothesis, I typed a question into Slack: “Where can I find?” The results were astonishing; approximately 6,000 times over the past nine months, employees asked this question. Out of curiosity, I multiplied this number by the amount of time colleagues might have spent answering these repeated requests and that was all I needed to make my case. A screenshot of this search turned into the opening slide for a pitch desk proposing the solution – the first company intranet.[FREE WEBINAR: Communication Strategies for Hybrid Work Success]This post shares lessons learned from a past intranet launch that I led in partnership with peers from the IT team. It also includes intranet best practices from other experienced internal comms professionals. These reflections are intended as resources to help anyone in their future mission to give content a home and save time, energy and resources.Continue reading here...