CommPRO.biz Editorial Staff

Sales acceleration software company InsideSales.com announced new artificial intelligence (AI) and machine learning in its latest versions of Predictive PowerDialer and Predictive Playbooks. 

“Our vision is clear—accelerate each step of the sales process to give our customers actionable predictive insights through the power of real AI and machine learning,” said Dave Elkingon, CEO and founder, InsideSales.com. “We use billions of pieces of cross-company data to predict the best telephone number to dial, the best email to use, and the best day/time to contact in conjunction with hundreds of other predictive insights. That is the power of real AI.”

“While we have many premium AI capabilities, ‘Predictive for All’ is our goal,” Elkingon said. “No other enterprise solution provider has the breadth of predictive features powered by data and AI, and makes those features available to every customer.”

Features Enhance Predictive Capabilities

• Predictive PowerDialer sales dialer for high velocity sales organizations, introduces a new "best phone number" feature. Leveraging the InsideSales platform that has processed one billion phone calls, this new feature polls every available phone number from the sales record and compares it with anonymized customer data to show the telephone number with the highest likelihood to respond.
• Predictive Playbooks, which increases conversations with the right prospects and customers and builds pipeline for sales teams, includes a "best email" feature. This feature leverages the same cross-company data to predict the best email address for best contact results.