What Internal Communicators Can Learn From Biden’s Decision
President Biden recently announced his decision to withdraw from the 2024 race. This continues a pattern of historic firsts in this contentious and unprecedented election season that includes the attempted assassination of Donald Trump just over a week ago.
While that incident offered lessons on how to communicate at work about political violence, communicators can also learn much about how to navigate uncertainty from the tactics embedded in Biden’s decision, how the comms unfolded, and how to streamline the messaging strategy around next steps in the weeks ahead.
Here’s what stuck out.
This is an evolving story. We will continue to cover it as more information becomes available.
From CommPRO:
President Biden announced his decision to withdraw from the 2024 race on Sunday night, marking another unprecedented turn in this contentious election season. This announcement offers valuable insights for communicators on navigating uncertainty and streamlining messaging strategies during critical transitions.
Firstly, Biden's approach of informing internal stakeholders before going public, even if just by one minute, highlights the importance of maintaining trust and controlling the narrative. This practice, though not perfect, is a cornerstone of effective crisis communication.
Secondly, the uniform messaging across Democratic leaders fostered cohesion. By honoring Biden’s career and avoiding immediate endorsements, the party maintained focus on unity. Biden’s decision to separate his endorsement of Kamala Harris from his withdrawal message allowed for a more structured and respectful communication strategy.
Finally, the clarity and consistency in messaging are crucial as the Democratic Party faces unprecedented questions and uncertainties. Communicators must seize this moment to educate voters about the nomination process, ensuring transparency and engagement.
Communicators should read this article to understand how effective communication strategies can be implemented in times of political change, reinforcing the importance of internal coordination, uniform messaging, and consistent updates to maintain stakeholder trust.
