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Rethinking AI in Customer Service While Balancing Efficiency with Empathy
The rise of artificial intelligence (AI) and automated systems in customer support processes has led to a stark absence of human beings in the service industry.
How Tech Companies Are Responding To The EU’s AI Act
The European Union passed the AI Act, the first major regulatory framework for AI, in mid-March.
Lots of Questions About AI, Not Many Definitive Answers, Yet
That we live in a dynamic, digital world was an understatement even before OpenAI’s generative AI ChatGPT was unleashed widely last November 30th. Now there are more questions than answers.
AI, Ethics, and Public Relations
With adoption having reached a tipping point, industry visionaries are now leveraging AI to generate content, pitch, measure, and even manage the whole PR process.
CoCreations: Importance of AI and Automation in Public Relations: Enhancing Efficiency and Impact
A new benchmark survey conducted by The Conference Board in collaboration with Ragan Communications reveals that marketing and communications professionals are increasingly co-creating with artificial intelligence (AI) in their work.
CommPRO Collaborates with CoCreations to Drive AI Innovation in the Communications Industry
We are thrilled to announce that CommPRO, the leading publication for the communications industry, is joining forces with CoCreations, executive one day conference on how AI is transforming communications and public relations, to power content that fosters the advancement of artificial intelligence (AI) in PR.
What Generative AI Means to the Future of Public Relations
The “Eye on AI: The Promises and Pitfalls Of Artificial Intelligence In P,” event, hosted by Golin in partnership with PRophet and CommPro, brought public relations and digital leaders together at Golin’s Chicago headquarters to discuss the rapid evolution of AI and what it all means for PR.
Unleashing the Future of E-commerce Beauty Marketing
Prepare to embrace a revolution that will redefine the industry's approach to staying ahead of the curve and driving success!