President Biden’s cardinal mistake was to use the phrase “no comment” in three of his four replies, a PR 101 “no no” when ducking reporter’s questions on an issue of importance to the country.

VA Secretary Robert McDonald put both his  corporate feet in his mouth this week when he suggested that veterans should not complain about the long wait time for an appointment to see a doctor at the VA.  After all, said McDonald, people waiting in line at Disneyland never complain.  It's not about the wait, he said.  It's about the satisfaction of the experience once you get there.