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Rethinking AI in Customer Service While Balancing Efficiency with Empathy
The rise of artificial intelligence (AI) and automated systems in customer support processes has led to a stark absence of human beings in the service industry.
Shining a Spotlight on Diversity with Chiru Adams and the Power of "Drag Latina"
Chiru Adams, the creator and co-producer of this Revry Original Series, recently shed light on the profound impacts of the show in an exclusive interview.
How Jackson Upskills The Entire Organization Through Business Fluency
Jackson National Life Insurance Company’s learning and development drives business fluency and clarity across the org chart.
CommPRO's and Media.com’s International Women's Day Town Hall Ignites Change
CommPRO’s landmark International Women's Day town hall moderated by the esteemed Leslie Grossman, a vocal advocate for women's leadership, and hosted by Media.com catalyzed meaningful discussions and inspired actionable changes across various professional fields.
New Leaders Emerge in the US PR Industry as Top 10 Agencies for April 2024 Are Revealed
The Top 10 US Public Relations companies for April 2024.
Navigating Change with Fareed Zakaria And Revolutionary Insights for Today’s World
“It’s a clear signal that traditional political metrics no longer align with public sentiment,” Fareed states.
More Investment Firms Value PR Agencies
Traditionally dominated by acquisitions among PR agencies, the market is now welcoming a broader spectrum of investors, including private equity firms and family offices.
Fareed Zakaria Discusses His New Book on Historical Revolutions and Their Impact on Today's World
Join Michael in his conversation with Fareed Zakaria, host of CNN's "Fareed Zakaria GPS" and a Peabody Award winner, about the pivotal revolutions, movements, and ideas that have shaped our world.
How Umbrella Companies Support Global Expansion Plans
An umbrella company is a popular choice in the United Kingdom as a medium of employing agency contractors working on temporary or fixed-term contract assignments.
Lessons from Nike’s Layoffs And Employee Change Comms
The employee response to Nike’s exec comms around its layoffs offer reminders about how comms influences the mixternal brand.
Revry Ignites 2024 IAB NewFronts with Vibrant Showcase of LGBTQ+ Culture
Revry, the pioneering LGBTQ+ streaming network, dazzled marketers with a vibrant and unforgettable presentation on the third day of the 2024 IAB NewFronts.
PR Masters Series Episode #85 - Peter Rush
In this episode of the PR Masters Series, Art Stevens talks with Peter Rush, Chairman of Kellen, one of the world’s largest providers of management and services to professional and trade organizations..
Labor Organizer and Author Saket Soni on The Great Escape
Join Michael in his conversation with Saket Soni about his inspiring new book which tells the story of twenty-first century forced labor/human trafficking conspiracy in the Gulf Coast in the aftermath of Hurricane Katrina.
Xcyte Digital Defines Its Trajectory with Strategic Acquisition
Xcyte Digital, a spatial computing event technology aggregator, has announced a significant agreement to acquire the assets of Webinar.net Incorporated.
When The Internet Is Not Enough
They have consumed virtually ALL of the data available on the Internet. All of it.
Crisis Communication With The Ongoing Campus Protests
Key crisis principles such as timeliness, transparency and authenticity are key to managing the ongoing situation in a proactive way, while prioritizing safety and the right to free speech.
Unsportsmanlike Conduct
For those who make a living in the sports business it’s anything goes as long as it keeps cash registers going cha-ching, cha-ching, cha-ching.
Navigating News in the Age of Snappy Videos on TikTok
As traditional journalism grapples to adapt to this digital revolution, akin to bloggers of the TikTok era, it becomes imperative to scrutinize the implications and potential ramifications of this seismic shift in media consumption.
Colleges Must Clearly Communicate their Commitment to Tolerance and Rejection of Hate
First and foremost, college officials must unequivocally declare through all channels that hatred and violence against any group are utterly unacceptable, and perpetrators will face strict consequences.
Kelly Leonard of The Second City Shares How improvisation Helps in Communication
The ability to keep a progressive back-and-forth is core to any good brainstorming session, and effective leaders shouldn’t be frustrated by slow progression of ideas.