Public relations legend Harold Burson, co-founder of Burson-Marsteller and one of the most influential figures in PR history passed away today.

Following a year made frantic by chaos and existential angst, 2020 will be all about ways to inject control, calm and clarity into a world that can seem to be spinning out of control. In her annual report, Marian explores trends that will emerge or grow in the new year, from our obsession with physical touch and our love-hate relationships with our smart devices to our efforts to protect ourselves from dangers ranging from air pollution and traffic congestion to cybercriminals.